Welcome to Bio Beaute Aesthetics.
Our website address is https://biobeauteaesthetics.co.uk/.
Bio Beaute Aesthetics is a UK-based aesthetics and beauty business providing aesthetic treatments, beauty services and related consultations.
We respect your privacy and are committed to protecting your personal information in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Bio Beaute Aesthetics is the data controller responsible for the personal information described in this Privacy Policy.
This policy explains how we collect, use, store, share and protect your personal information when you visit our website, contact us or enquire about our services.
We may collect the following personal information when you contact us or submit an enquiry through our website:
Full name
Email address
Telephone or mobile number
Treatment or service requested
Appointment or consultation requirements
Details about your enquiry or treatment interests
Any additional information you voluntarily provide
Where necessary for consultations or treatments, we may also collect relevant health information, such as medical history, allergies, medication details, treatment records, consent forms and clinical photographs. Such information receives additional protection under applicable data protection law.
We may also process technical information, such as IP addresses, browser information, device information and website activity, where collected through our hosting, security or enabled analytics services.
We encourage visitors not to submit sensitive medical information through our general website enquiry forms unless specifically requested through an appropriate secure process.
We collect personal information when you:
Complete and submit a contact or consultation enquiry form.
Contact us directly by email or telephone.
Request information about our aesthetics or beauty treatments.
Enquire about treatment availability, consultations or appointments.
Provide relevant information during a consultation or treatment, where applicable.
Visit and interact with our website, where relevant technical or cookie-based information is collected.
Our website uses Fluent Forms, a WordPress contact form plugin, to manage customer enquiries.
When you submit a contact form, the information you provide is stored in our WordPress website database and sent to our designated business email account.
Authorised personnel may access this information to review enquiries, respond to requests and manage business communications.
Where clinical or treatment information is collected separately, it may be held in appropriate consultation, booking or treatment records.
We use personal information for legitimate business purposes, including:
Responding to enquiries and customer requests.
Providing information about our aesthetics and beauty services.
Discussing treatment options, pricing and consultation requirements.
Arranging consultations, appointments and treatment bookings.
Communicating with existing and prospective clients.
Managing treatment enquiries, appointments and customer relationships.
Maintaining appropriate consultation and treatment records, where applicable.
Maintaining the functionality and security of our website.
Complying with applicable legal and regulatory obligations.
Where necessary, relevant health information may be used to assess treatment suitability, support client safety and maintain appropriate treatment records.
Clinical photographs, where taken, are used for relevant consultation or treatment purposes. We will obtain separate appropriate permission before using identifiable client photographs for promotional purposes.
We do not sell your personal information.
We do not use information submitted through our contact forms for unrelated marketing without an appropriate lawful basis and compliance with applicable marketing rules.
Under the UK GDPR, we must have a lawful basis for processing personal information.
Depending on the purpose and circumstances, we may rely on the following lawful bases:
Legitimate Interests
We may process personal information to respond to general business enquiries, communicate with prospective clients and manage our business operations, where these interests are not overridden by your rights and freedoms.
Contractual Necessity
We may process information where necessary to take steps at your request before entering into a contract or to fulfil an existing contract.
Legal Obligation
We may process or retain information where necessary to comply with applicable legal requirements.
Consent
Where we rely on consent for specific processing activities, including certain cookies, analytics technologies or optional promotional uses of client photographs, you may withdraw your consent at any time.
Where health information is processed, we also identify an appropriate additional condition under Article 9 of the UK GDPR, depending on the purpose and circumstances. This may include explicit consent or another applicable condition where permitted by law.
Our website uses Fluent Forms to receive enquiries about our aesthetics and beauty services.
When you submit a form, we process the information you provide to understand your requirements and respond appropriately.
Form submissions are stored within our WordPress website database and sent to our business email account.
We use this information only for relevant business purposes, such as answering enquiries, providing treatment information, arranging consultations and appointments, and managing client communications.
Please avoid including detailed medical information in a general contact form unless it is specifically requested and necessary.
Our website may use cookies and similar technologies to support website functionality, maintain security, remember preferences and understand how visitors interact with our website.
We use CookieYes to manage cookie preferences and provide visitors with options to accept or reject optional cookies.
Cookies may include:
Strictly Necessary Cookies
These support essential website functionality and security. They do not require consent where they meet the applicable legal exemption.
Analytics Cookies
Where analytics services are enabled, these help us understand website traffic, visitor interactions and the performance of our website.
Functional Cookies
These may remember certain preferences or support additional website features.
Third-Party Cookies
Some enabled third-party services may use cookies or similar technologies to provide their functionality.
Where consent is legally required, the relevant cookies and technologies should not be activated until valid consent has been obtained.
Visitors can manage or withdraw their cookie preferences through the cookie settings controls provided on our website.
Further details about the specific cookies used, their purposes and their duration should be available through our cookie information or CookieYes preferences panel.
Where enabled, our website uses Google Analytics, a web analytics service provided by Google, to help us understand how visitors interact with our website.
Google Analytics may process information about website usage, including pages visited, interactions, approximate location information, device information and other technical data.
We use this information to understand website performance and improve the visitor experience.
Where consent is required, Google Analytics cookies and related tracking technologies are used only after the necessary consent has been obtained.
For more information about Google’s handling of information, please visit:
Personal information submitted through our website forms is stored in our WordPress website database and sent to our designated business email account.
Information may also be included in website backups and processed by our hosting, email and technical service providers.
Where applicable, consultation information, treatment records and related health information may be stored separately within authorised client or treatment management systems.
We take appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration, misuse or disclosure.
Access to personal information, including any confidential treatment records, is restricted to authorised individuals and service providers who require it for legitimate business or treatment purposes.
Although we take reasonable security precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
We retain contact form enquiries in our WordPress database and business email records. These records are not currently subject to routine automatic deletion.
We review the need to retain personal information and aim to remove it when it is no longer required for legitimate business or legal purposes.
Where consultation or treatment records are maintained, their retention may be subject to separate professional, insurance, regulatory or legal requirements.
We do not sell personal information to third parties.
We may share personal information with trusted service providers where necessary to operate our website and provide our services.
These may include:
Website hosting providers.
Business email service providers.
Website maintenance and technical support providers.
Appointment booking or client management providers, where used.
Analytics providers, where enabled.
Other service providers necessary for our business operations.
Where necessary and legally appropriate, relevant information may also be shared with authorised treatment professionals, insurers, professional advisers or regulatory authorities.
We may also disclose personal information where required by law.
Where third parties process personal information on our behalf, we take appropriate steps to ensure suitable data protection arrangements are in place.
Under UK data protection law, you may have the right to access, correct or request deletion of your personal information. You may also have rights to restrict or object to processing, request data portability and withdraw consent where applicable.
Certain requests may be subject to applicable legal or professional record-keeping requirements, particularly where consultation or treatment records are involved.
To exercise your rights, please contact us using the details provided below. We will respond in accordance with applicable data protection law.
We may update this Privacy Policy periodically to reflect changes in our website, business practices, services or applicable legal requirements.
Any updates will be published on this page, together with a revised last updated date.
We encourage visitors to review this policy occasionally to stay informed about how we handle personal information.
If you have questions about this Privacy Policy, how we handle your personal information or wish to exercise your data protection rights, please contact us.
Business Name: Bio Beaute Aesthetics
Website: https://biobeauteaesthetics.co.uk/
Email: info@biobeauteaesthetics.co.uk
Privacy Enquiries: Please contact us using the email address above.
